GENERAL RENTAL TERMS AND CONDITIONS

Milano Adventurent Srl, with sole shareholder, headquartered in Milan at Via Venezuela 10, VAT number 10886980969, phone +393489278331 (hereinafter “MILANO ADVENTURENT”), is the owner of the motorcycle rented to you under the rental agreement. The MILANO ADVENTURENT Rental Agreement refers to the agreement entered into with MILANO ADVENTURENT for the rental of the motorcycle and consists of: (a) the MILANO ADVENTURENT Rental Agreement (Rental Agreement); and (b) these Terms and Conditions of Rental (Terms and Conditions).

1 – RENTAL REQUIREMENTS AND DAMAGE COVERAGE

You declare that:

– You possess a valid driver’s license appropriate for operating the chosen motorcycle class;

– The license is valid for the entire Rental Period;

– You have a passport (if from a foreign state) or an identity card;

– You have a document proving your current address;

– You are at least 18 years old;

– You alone are responsible for the operation of the motorcycle.

1.1 You must provide a valid photographic driving license or an international license valid in Italian or translated into Italian that shows approval for the type and size of the requested motorcycle, along with another form of identification (e.g., ID card, passport, etc.). A credit card in the name of the Renter, with sufficient credit to cover the security deposit, is also required. Without this license or the required amount, the vehicle cannot be delivered. In some cases, at MILANO ADVENTURENT’s discretion, it will be possible to purchase an additional policy to reduce the amount of the security deposit.

1.2 The Renter agrees not to provide false information and to indemnify MILANO ADVENTURENT from any consequences related to false statements by the Renter.

1.3 You and any passenger acknowledge and understand that helmets approved in Italy are mandatory at all times while riding a motorcycle, and fines and penalties are issued by the police in case of non-compliance.

1.4 Acting reasonably, MILANO ADVENTURENT reserves the right to refuse the rental of the motorcycle if any of the conditions in this clause 2 are not met.

1.5 Regardless of the level of damage coverage applicable to the MILANO ADVENTURENT rental contract, there is no coverage for personal injury or damage.

1.6 Until any claim by any party is settled with payment to MILANO ADVENTURENT, the amount of the deductible must be paid by the user. In the case of a rental with a learner’s permit, transporting a passenger is strictly prohibited.

2 – RENTAL RESPONSIBILITIES

2.1 – You are responsible for:

2.1.1 The loss of: documents, insurance policy, keys, accessories, luggage, clothing, and helmets rented, for their new value as of the Rental date.

2.1.2 Payment up to the deductible amount stated in the rental agreement in the event of theft or fire of the vehicle, as outlined in the insurance conditions of the rented vehicle. Vehicles older than 4 years will not be covered by theft insurance; in such cases, you will be responsible for the entire value of the vehicle, which will be communicated to you at the time of booking and specified in the contract.

2.1.3 Any technical issue of the motorcycle due to the renter’s fault, including accidents with or without third-party involvement, scratches, cuts, dents, breakdowns attributable to the renter’s driving style or negligence, damages sustained in parking areas, natural events, socio-political factors, vandalism, up to the amount of the commercial value of the vehicle at the end of the rental period. Additional insurance for damage liability is available in two levels, named SCDW MID and SCDW HIGH: if you opt for SCDW coverage, you will receive a reduction in the maximum amount for damage at your expense. The price is €29/day for SCDW MID and €39/day for SCDW HIGH, with a minimum of 5 days’ rate applied per rental. The maximum amount for damage to the vehicle at your expense will be, for SCDW MID, up to 50% of the motorcycle’s (and accessories’) market value before the damage, and for SCDW HIGH, up to 25% of the motorcycle’s (and accessories’) market value before the damage.

2.1.4 Payment up to the deductible of €1500, and beyond the coverage limits of the vehicle’s insurance, for all damages to the property of any person caused or contributed by you or resulting from the use of the motorcycle by you or any person you authorize to use the motorcycle if a multi-driver policy is signed. If the incident is caused by another driver and the multi-driver policy was not signed at the time of rental, the RC deductible will be €9500; other conditions remain unchanged.

2.1.5 Payment of all fines related to traffic code violations, missed, delayed, or irregular (telepass devices are prohibited from being associated with the vehicle) payment of highway tolls, plus €50 for administrative processing fees.

2.1.6 Any damage to you, your passengers, your luggage, and personal effects.

2.1.7 In the case of rental with a learner’s permit for driving practice, the transport of a passenger is strictly prohibited, and you will be responsible for any consequences related to this situation.

2.2 – In case of theft or fire, to benefit from insurance conditions, you must immediately file a regular report with the police authorities and present the original copy to MILANO ADVENTURENT within 24 hours. In case of vehicle abandonment, theft with dexterity, unavailability of the key or ignition transponder, or deliberate damage, the Renter will not be able to benefit from the related insurance guarantees.

2.3 – In case of a flat tire, the event must be IMMEDIATELY reported to MILANO ADVENTURENT, and any repair of the tire must be previously reported and authorized by MILANO ADVENTURENT. Extraordinary wear (due to negligence) of all consumable parts of the motorcycle, such as tires, brake discs and pads, clutch friction material, steering bearings, and light bulbs, are the Renter’s responsibility. It is strictly prohibited to use the rear brake of motorcycles in sporty riding or continuously when descending from a mountain or hill; current regulations require the use of engine braking. If engine braking is deemed insufficient, motorcycles should preferably use the front brake. Any damage due to abnormal rear brake wear will incur charges for the cost of the disc and pad set, with prices starting from €500 and increasing depending on the model.

2.4 – MILANO ADVENTURENT agrees to accept compensation based on an insurance policy provided by a registered insurer in the case of an accident caused by a third party, if identified, or not other vehicles owned by MILANO ADVENTURENT. In such a case, the Renter agrees to wait for the return of the security deposit only after the total settlement of the damage by the third-party insurance.

2.5 – The Renter also agrees to the following additional costs and fees:

2.5.1 – The cost of replacing tires for any damage not attributable to normal wear and tear;

2.5.2 – The cost of repairing damage deliberately or carelessly caused by you, any other driver of the vehicle, or any passenger transported;

2.5.3 – The cost of repairing any damage to the Motorcycle or third-party property caused by the Renter’s use of the motorcycle;

2.5.4 – The cost of repairing any water damage to the Motorcycle or any undercarriage damage, and any damage resulting from such undercarriage damage.

2.5.5 – In case of seizure or confiscation of the motorcycle by Italian authorities due to non-compliant conduct by the Renter, MILANO ADVENTURENT will charge the Renter the daily rental cost agreed upon at the time of rental, until the vehicle is released by the authorities.

2.6 – The amount payable for any damage or repair that can be reasonably determined by MILANO ADVENTURENT includes:

2.6.1 – The cost of repairs to the motorcycle or the market value of the motorcycle at the time of loss or damage, whichever is less;

2.6.2 – Assessment fees;

2.6.3 – Towing, storage, and recovery costs;

2.6.4 – Reasonable administrative expenses reflecting the costs related to repair arrangements, towing operations, and other administrative activities;

2.6.5 – A daily loss of use fee based on the estimated downtime of the motorcycle.

2.7 – If the Renter needs a second assessment at an authorized service center, MILANO ADVENTURENT will arrange for the vehicle to be towed to one of these centers, at a cost of €300 for transport, plus the assessment fees charged by the authorized dealership.

2.8 – If the amount determined by MILANO ADVENTURENT and paid by the Renter under this clause exceeds the final cost of the damage or repair, MILANO ADVENTURENT will refund the difference to the customer.

2.9 – If the estimated damage/vehicle downtime exceeds the market value of the vehicle at the scheduled end of the rental, MILANO ADVENTURENT will, after collecting the total additional amount for any debt collection costs, if possible under current regulations, transfer the vehicle’s ownership to the Renter.

2.10 – The security deposit paid before the start of the Rental Period is fully refundable provided that:

2.10.1 – All amounts due to MILANO ADVENTURENT under the Rental Agreement have been paid;

2.10.2 – The Motorcycle has been returned to MILANO ADVENTURENT on the date and time specified in the Rental Agreement;

2.10.3 – There is no visible or presumed damage to the Motorcycle or loss to third parties;

2.10.4 – The motorcycle is reasonably clean, otherwise, a washing fee will be charged based on the type of contamination;

2.10.5 – The motorcycle has a full tank of fuel;

2.10.6 – There has been no violation of these terms and conditions.

3 – VEHICLE DELIVERY AND RETURN CONDITIONS

3.1 – MILANO ADVENTURENT delivers the motorcycle in good operational condition, with a full tank of gasoline and tires in excellent condition or as otherwise specified in the contract. By signing it, you fully accept the vehicle’s condition.

3.2 – Vehicle pickup and delivery are by appointment only, at the agreed times. MILANO ADVENTURENT may also deliver and pick up vehicles directly at your hotel or public transport station, depending on the type and duration of the rental, possibly free of charge. The tolerance will be ±30 minutes from the scheduled pickup/return time. Any unapproved delay or early return will incur a penalty of €35 per hour, up to the cost of an additional day’s rental at the contract price. In case of delay in return and if the motorcycle is booked by another customer, the Renter will forfeit the entire deposit amount, at the discretion of Adventure.rent, though this amount may be reduced if agreed upon with the subsequent customer. For pick-up or return outside office hours, a fee starting from €19 per event per motorcycle will apply, as indicated in the additional rates.

3.3 – At the time of pickup, in addition to the security deposit, the rental fee must be paid in cash, credit card, prepaid credit cards, or debit card. Checks, bank transfers, and using the security deposit to pay the rental fee are not accepted.

3.4 – The only accepted method for paying the security deposit is a Visa or Mastercard credit card (no Amex, no rechargeable cards, no variable limits from apps) in the Renter’s name. Without this, the vehicle will not be delivered, resulting in the loss of the deposit. At the time of the security deposit payment, a photo of the front of the card will be taken. By signing this contract, the Renter authorizes Milano Adventurent to charge directly to this credit card any amount that Milano Adventurent needs to withhold for costs incurred by the Renter during or after the rental period.

3.5 – The security deposit will be refunded to the Renter within 14 working days from the end of the rental period, provided that all conditions of this contract have been met.

3.6 – If the damages to the vehicle and/or administrative expenses incurred by MILANO ADVENTURENT exceed the value of the security deposit, the Renter agrees to immediately and fully cover these costs, even if the amount exceeds the retained deposit.

3.7 – The motorcycle must be returned to MILANO ADVENTURENT:

3.7.1 – at the location, date, and time specified in the rental contract, or have it ready for pickup by MILANO ADVENTURENT at the location, date, and time indicated in the rental contract;

3.7.2 – in the same condition as at the beginning of the Rental Period.

3.8 – If the motorcycle is returned after the time indicated in the rental contract or if the motorcycle is not ready for pickup by MILANO ADVENTURENT as agreed in the rental contract, the renter is responsible for all additional rental charges on a daily rate basis.

3.9 – Some vehicles from MILANO ADVENTURENT may be equipped with accessories designed to enhance the vehicle’s usability. Specifically, luggage racks, crash bars, protection covers, windshields, or other accessories, and third-party accessories such as handlebars, brake levers, headlight protectors, or other accessories designed for use only in private areas, etc. If the vehicle you rent is equipped with such accessories, you agree to use it according to the specifications provided by the accessory manufacturers. If these accessories are not approved, you acknowledge receiving this information and agree to adhere to these specifications, holding MILANO ADVENTURENT harmless from any claims due to potential malfunctions or legal consequences. It is noted that the maximum recommended luggage load by manufacturers is 5kg per piece, and any damage caused by actual or presumed overload is entirely the renter’s responsibility. In rare cases, based on the accessory combination chosen by the customer, the width with luggage might exceed legal limits; by signing the contract, the renter assumes all related responsibilities. MILANO ADVENTURENT always has luggage within these dimensions, but if you choose larger accessories, you are responsible for any related legal consequences.

3.10 – MILANO ADVENTURENT reserves the right to demand the immediate return of the Motorcycle or may repossess the Motorcycle without notice, at its own expense, in the event of any of the following occurrences:

3.10.1 – You have committed a serious breach of these Terms and Conditions;

3.10.2 – Damage to the Motorcycle or occurrence of injury to persons or property;

3.10.3 – The motorcycle is involved in a dispute;

3.10.4 – The motorcycle is parked illegally and poses a danger to other road users or is exposed to a probable risk of damage;

3.10.5 – The motorcycle is used in violation of any law that constitutes a criminal offense;

3.10.6 – The motorcycle appears to be abandoned.

3.11 – It is also necessary to pay MILANO ADVENTURENT for any costs incurred, as well as all costs and charges provided in the Rental Agreement, until the return/reacquisition of the motorcycle.

3.12 – MILANO ADVENTURENT reserves the right to refuse the rental of another Motorcycle following accidents or if a serious breach of these Terms and Conditions has occurred.

3.13 – If the motorcycle is returned early, no refund will be given for the unused portion of the Rental Period.

3.14 – If you wish to extend the rental period beyond the scheduled date and time, you must request authorization from MILANO ADVENTURENT. This authorization must be requested at least 12 hours before the scheduled date and time as indicated in the rental contract. In case of an uncommunicated delay in the return, in addition to the additional rental charge, no more than 8 hours will be waited; after this period, MILANO ADVENTURENT will immediately report the motorcycle as stolen to the authorities.

3.15 – Vehicle Tracking:

Some vehicles may be equipped with tracking devices to locate them in case of theft, accident, off-road use or non-compliance, or failure to return. GPS data is handled with the utmost confidentiality by the staff of Milano Adventurent.

The renter agrees to inform MILANO ADVENTURENT of any minor impact or fall involving the vehicle within 4 hours of the incident, to avoid false GPS alarms. Even in the case of an accident, damage, malfunction, or any other situation, it is strictly forbidden to abandon the vehicle without the authorization of MILANO ADVENTURENT. This will result in a penalty charge of 2000 euros plus the cost of recovering the vehicle, whether or not a GPS tracker is present. It is reminded that, regardless of the reason for the vehicle’s stoppage, after contacting the assistance of the respective motorcycle manufacturers, it remains the sole responsibility of the renter to return the vehicle to the MILANO ADVENTURENT office, even if this occurs after necessary repairs.

3.16 – Other Penalties:

3.16.1 – Lost keys: from 300 euros upwards, depending on the motorcycle model.

3.16.2 – Lost or damaged or stolen license plate: 600 euros

3.16.3 – Failure to refuel: Estimated refueling cost plus 20 euros.

3.16.4 – Lost, stolen or damaged motorcycle documents or insurance policy: 250 euros

4 – ACCIDENTS OR DAMAGE

Where the use of the motorcycle by the user or any other person causes an accident or claim, or in the event of damage or loss (including theft of the motorcycle) sustained by the motorcycle or any third-party property, the following must be done:

4.1 – Report the accident promptly by phone and then send or physically deliver to MILANO ADVENTURENT (within a maximum of 12 hours) the CID statement or police report;

4.2 – Without the written consent of MILANO ADVENTURENT, DO NOT make or offer any payment, settlement, waiver, release, indemnity, or admission of liability;

4.3 – Collect detailed names and surnames of all parties involved, license plate numbers, names, numbers, and expiration dates of the insurance policies of the other parties, and names, surnames, and phone numbers of any witnesses.

4.4 – Complete and provide MILANO ADVENTURENT within a reasonable time any statement, information, or assistance that MILANO ADVENTURENT or its insurer may reasonably request, including attendance at a lawyer’s office and at court for testimony.

5 – UNAUTHORIZED AND PROHIBITED USE

For the duration of the rental agreement, the MILANO ADVENTURENT vehicle must not be used:

5.1 – While under the influence of alcohol, drugs, or with a blood alcohol content or level of drugs in the blood exceeding the legal limit in the state where the motorcycle is being ridden (note that in Italy, the blood alcohol limit for riding motorcycles is ZERO). You must not do or take anything that may negatively affect your ability to use the motorcycle;

5.2 – On unpaved roads or off-road, including “white roads”, gravel, or any other non-asphalted surface, except with prior written authorization from MILANO ADVENTURENT at the beginning of the rental and with the purchase of the off-road riding option. Failure to comply with these provisions will result in the loss of the entire security deposit, as well as the payment of any detected damages. Appropriate tires for such conditions must be fitted; the only allowed exceptions are parking in unpaved areas designated for parking, and tourist parking, solely for moderate-speed parking operations.

5.3 – By persons other than those identified in the rental agreement, unless an additional rider option is subscribed;

5.4 – To push or tow another vehicle, trailer, boat, or any other object;

5.5 – To transport more than 1 passenger (where allowed by the license class) and/or a load greater than that allowed by law;

5.6 – To transport passengers for payment or any type of reward;

5.7 – To carry animals or pets;

5.8 – Outside Italian territory, or outside the states indicated on the green card of the insurance policy if the green card option was purchased, unless otherwise agreed at the time of booking;

5.9 – To carry flammable substances or other explosive or corrosive materials;

5.10 – To transport goods or sports equipment on the motorcycle;

5.11 – In a manner and/or for purposes other than those for which the motorcycle was designed and built;

5.12 – For any illegal purpose, racing, competition, or performance testing of any kind;

5.13 – On beaches or through watercourses, rivers, streams, dams, floods, or through snow, unless different arrangements are made at the time of booking, if in guided tours, and assuming all risks related to vehicle damage;

5.14 – When damaged or unsafe;

5.15 – To perform paid work such as food delivery or courier services;

6 – USE OF THE MOTORCYCLE

6.1 – The rental is strictly for the period indicated, and late fees will be charged for late returns. If the motorcycle is returned late, you remain subject to all these terms and conditions.

6.2 – The included kilometers are described in the rental agreement; any excess will be charged as per the rental agreement.

6.3 – MILANO ADVENTURENT is closed on Saturdays, Sundays, and public holidays. During these dates, the minimum applicable rate will be the one that includes the entire closure period. Exceptionally, it may be possible to deliver or pick up a vehicle for an additional fee, at the discretion and availability of MILANO ADVENTURENT.

6.4 – One-way trips are only allowed with prior written approval from MILANO ADVENTURENT, and any costs incurred by MILANO ADVENTURENT for the shipping or return of the motorcycle to Milan will be at your expense (the price can be quoted upon request).

6.5 – Long-Term Rentals:

6.5.1 – If the motorcycle is rented for an extended period and requires the replacement of any tires or scheduled servicing during the Rental Period, you must provide full assistance to MILANO ADVENTURENT to arrange such service;

6.5.2 – All costs directly related to such work under this clause will be paid by MILANO ADVENTURENT directly to the service provider (where possible) or (if not) reimbursed to you upon presentation of valid receipts;

6.5.3 – The choice of service provider, items, and location is at the sole discretion of MILANO ADVENTURENT;

6.5.4 – MILANO ADVENTURENT must be notified at the time of booking (in writing) of the expected mileage you intend to cover during the Rental Period to prepare the motorcycle accordingly.

6.6 – The provision of helmets and clothing will be based on the sizes communicated by the customer. If sizes are not communicated at the time of booking, the availability of clothing in the correct size cannot be guaranteed.

6.7 – You are responsible for any unauthorized repairs to the motorcycle and for all parking and traffic code violations related to the motorcycle during the rental period.

6.8 – Fuel:

6.8.1 – You must use at least premium unleaded fuel (95 octane) in the motorcycle;

6.8.2 – The user is responsible and must pay for any damage caused by the use of incorrect fuel;

6.8.3 – The motorcycle is provided with a full tank of fuel and must be returned with a full tank. An administrative fee of 20 euros, plus the cost of the fuel, will be charged if the motorcycle is returned without a full tank.

6.9 – The user agrees to take reasonable care of the motorcycle during the rental period and:

6.9.1 – to operate it appropriately and responsibly at all times;

6.9.2 – to prevent anyone who is not an authorized rider from using or taking possession of the motorcycle, unless the free riding option has been purchased;

6.9.3 – The user agrees not to behave offensively while riding the motorcycle.

6.10 – Use of the motorcycle in any track event, off-road track, or closed circuit is prohibited, under penalty of the complete loss of the security deposit, plus any damage to the vehicle.

7 – FINANCIAL OBLIGATIONS

Before the start of the Rental Period:

7.1 – You must pay MILANO ADVENTURENT the estimated cost of the rental fee;

7.2 – On the day of motorcycle pick-up, a pre-authorization will be requested on the credit card for the amount of the security deposit as indicated in the rental agreement.

7.3 – At the end of the Rental Period, you must pay MILANO ADVENTURENT:

7.3.1 – all outstanding charges specified in the rental agreement and all charges due under the MILANO ADVENTURENT rental agreement;

7.3.2 – any sum paid or payable by MILANO ADVENTURENT or by you to any person arising from the use of the motorcycle or imposed on you or MILANO ADVENTURENT by any governmental or other competent authority, such as speeding fines, parking fines, tolls, or any other violations or penalties related to the user’s use of the motorcycle (for this purpose, it is noted that assessment fees can sometimes be very high, and notifying MILANO ADVENTURENT promptly may result in discounts on fines);

7.3.3 – any amount for which the Renter is liable to MILANO ADVENTURENT under the Rental Agreement, in relation to a breach of the MILANO ADVENTURENT Rental Agreement or otherwise.

7.4 – Where required by law, MILANO ADVENTURENT will forward your details to any governmental or other authority and issue an invoice for this service. The charge for name communication following fines is 50 euros, in addition to the amount of the fine and notification costs.

7.5 – By accepting the MILANO ADVENTURENT Rental Agreement, you authorize MILANO ADVENTURENT to charge your credit card or debit account for all amounts due to MILANO ADVENTURENT under the Rental Agreement within a reasonable period after the end of the Rental Period. Payment can be made in cash, bank transfer, Visa, or MasterCard. Any exchange rates are not under the control of MILANO ADVENTURENT.

7.6 – MILANO ADVENTURENT will pay any refunds due to you using the method that MILANO ADVENTURENT may choose within a reasonable time.

7.7 – MILANO ADVENTURENT will not refund rental fees if mechanical damage is caused by improper use or abuse of the motorcycle. You will remain responsible for the rental fees for the unused remainder of the Rental Period along with all repair costs, spare parts, and costs for canceling or rescheduling the motorcycle rental for future customers due to its unavailability.

7.8 – MILANO ADVENTURENT also reserves the right to charge for hidden damages detectable up to 7 days after the return of the vehicle.

7.9 – If you fail to pay MILANO ADVENTURENT any amount due under the MILANO ADVENTURENT Rental Agreement, you must also:

7.9.1 – pay MILANO ADVENTURENT interest on such overdue amount calculated at the annual rate of 10% from 7 days after the date on which the amount due became overdue in favor of MILANO ADVENTURENT until the date of payment of all amounts due; and

7.9.2 – pay the reasonable costs and charges incurred by MILANO ADVENTURENT to recover or attempt to recover such overdue amount, including collection or debt recovery fees, commissions, and any legal costs.

8 – BOOKING AND CANCELLATION

8.1 – A deposit of 100% of the daily rental rate, excluding accessories and mileage, will be required at the time of booking, payable via credit card or bank transfer.

8.2 – All rental modifications must be made in writing. The following cancellation fee structure applies:

8.2.1 – 30% of the total rental fee applies if cancellation is made 60 days before the start of the rental period;

8.2.2 – 50% of the total rental fee applies if cancellation is made 30 days before the start of the rental period;

8.2.3 – 100% of the total rental fee applies if cancellation is made less than 30 days before the start of the rental period.

In some cases, at the sole discretion of MILANO ADVENTURENT, the deposit paid may be used for a new rental within the current calendar year, provided the total rental fee is equal to or greater than that of the cancelled reservation.

8.3 – Date changes will be treated the same as cancellations unless otherwise agreed upon at the time of booking and/or at the sole discretion of MILANO ADVENTURENT.

8.4 – In the event of the booked vehicle’s unavailability due to force majeure, an incident during the previous rental, or any reason not attributable to MILANO ADVENTURENT, MILANO ADVENTURENT will provide the renter with a motorcycle of the same or higher category. If the alternative motorcycle is not satisfactory, the renter may choose one of a lower category, in which case the rental fee will remain as agreed upon at the time of booking. If a motorcycle of the same or higher category is not available, a motorcycle of the available category will be offered with an adjusted rental fee. In none of the above situations will it be possible to return the deposit and cancel the contract. In the unlikely and unforeseeable event that no alternatives are available, MILANO ADVENTURENT will refund the entire amount paid, without any further claims from the renter.

8.5 – Pickup and return times are Monday to Friday, 09:00-17:30. Additional fees apply for other time slots: out-of-hours pickup or return 08:00-09:00 or 17:30-19:00 Monday to Friday +€19; Saturday 08:00-10:00 +€29; all other times +€99.

8.6 – Additional fees: European insurance document €10/day. Special seats €10/day. Extra rider €15/day with a minimum of €60. Hard cases €5/day per case. Off-road use 100% of total rental cost (available only for some models); for other accessories, see prices displayed on site.

9 – MAINTENANCE

9.1 – Perform a visual inspection of the entire motorcycle every day before use, including checking the condition of the front and rear tires (pressure and wear), all lights, horn, front and rear brake function, engine oil, chain lubrication, and dashboard for any warning lights. The mileage on our chains is recorded and is always well below half of their estimated average lifespan. For rentals longer than a weekend, chain lubricant will be provided at no additional cost. For mileage exceeding 300km/day, it is recommended to lubricate the chain every evening. Costs for towing, repairs, vehicle downtime, and any other issues related to chain breakage will be the sole responsibility of the renter.

9.2 – Keep the motorcycle secure and the keys under personal control at all times, and do not leave the motorcycle unlocked and unattended at any time.

9.3 – Comply with all road laws of the states in which you ride.

9.4 – Use the alarm (if provided) to protect the motorcycle from theft.

9.5 – If any warning lights remain on, contact MILANO ADVENTURENT immediately to discuss the necessary actions.

9.6 – In the unlikely and unforeseeable event you need assistance for mechanical problems, difficulties with the motorcycle, or if involved in an accident or if the motorcycle is damaged or stolen, you must contact MILANO ADVENTURENT immediately.

9.7 – MILANO ADVENTURENT will assist with towing, repair, or replacement of the motorcycle; however, MILANO ADVENTURENT does not guarantee that it will be able to repair or replace the motorcycle during the rental period as replacement is always subject to availability and the renter’s location. You must assist MILANO ADVENTURENT with any solution it uses to repair or retrieve the motorcycle or its replacement. In any case, MILANO ADVENTURENT will not be responsible for any delays, costs, damages, or losses due to breakdowns, accidents, or theft of the motorcycle and will not be required to refund the remaining rental period unless at the sole discretion of MILANO ADVENTURENT. MILANO ADVENTURENT recommends obtaining travel insurance for this purpose.

9.8 – You will not make repairs to the motorcycle unless MILANO ADVENTURENT expressly authorizes you to do so. MILANO ADVENTURENT requires verification of repair costs for control and management purposes. You must obtain an original invoice to provide to MILANO ADVENTURENT. MILANO ADVENTURENT will reimburse you for any repairs to the motorcycle authorized by MILANO ADVENTURENT in proportion to the costs approved by MILANO ADVENTURENT. Costs for repairs not verified by MILANO ADVENTURENT cannot be reimbursed.

9.9 – If the motorcycle experiences mechanical difficulties, you must provide full assistance to MILANO ADVENTURENT to deliver the motorcycle to a safe and secure location approved by MILANO ADVENTURENT.

9.10 – If mechanical difficulties (e.g., dead battery, fuel, misuse, etc.) or damage are caused by the renter, an intervention fee will be applied along with any costs incurred for assistance.

10 – LIABILITY, INDEMNITY, AND RISK

10.1 – MILANO ADVENTURENT will not be responsible in any way for damages or reimbursements of any nature arising from road accidents, vehicle malfunctions, delays, or unavailability of the vehicle for reasons not attributable to MILANO ADVENTURENT.

10.2 – You fully understand and acknowledge that riding a motorcycle can be dangerous and may expose you or others to potential injury or death, and that MILANO ADVENTURENT is unable to control how other motorists drive or behave, and you accept this risk without reservation.

10.3 – You acknowledge that you have been strongly advised by MILANO ADVENTURENT to obtain personal travel insurance.

11 – PRIVACY

Please note that acceptance of the processing of personal data is mandatory for the rental to proceed, and without it, we will not be able to deliver the vehicle.

11.1 – We collect your personal data for various purposes:

11.1.1 – To verify data related to your driving license, passport, identity card, and payment cards.

11.1.2 – To provide you with the rental service.

11.1.3 – To send information about our promotions, products, and services.

11.1.4 – To monitor and improve our service.

11.1.5 – To communicate with law enforcement and/or embassies if necessary.

11.2 – We may need to share your data with:

11.2.1 – Law enforcement authorities.

11.2.2 – Parking managers, highways, municipalities, or debt collection agencies if we deem they have the legal right to request your data.

11.2.3 – Third parties, if necessary, for verifying thefts, accidents, or to collect amounts related to damages or unpaid amounts.

11.3 – The customer has the right to access their personal data for free and request its modification, deletion, or blocking. The customer has the right to know how their data is collected and to verify that it complies with the applicable privacy laws. To access this data, contact us through the details provided in the rental agreement.

12 – TERMINATION OF THE CONTRACT

MILANO ADVENTURENT reserves the right to terminate this contract pursuant to Article 1456 of the Italian Civil Code, in the event that the vehicle is used by the Customer in violation of the terms set forth herein. The Customer, in turn, has the right to terminate this contract pursuant to Article 1456 of the Italian Civil Code if the vehicle and its equipment specified in this contract are not suitable for the agreed use.

13 – RELEVANT LEGISLATION AND JURISDICTION

Any matter not specified in this contract will be governed by the current Italian legislation in force at the time of its conclusion. The parties commit to mutual compliance with the existing regulations. In case of disputes, the exclusive jurisdiction will be the Court of Milan.

Translations into other languages are purely indicative; in the event of a dispute, the Italian version will prevail.

Milan,

The Renter / The Driver

 14 – Pursuant to Articles 1341 and 1342 of the Civil Code, the following clauses are specifically approved in writing: 1 (RENTAL REQUIREMENTS AND DAMAGE COVERAGE), 2 (RENTAL RESPONSIBILITIES), 3 (VEHICLE DELIVERY AND RETURN CONDITIONS), 4 (ACCIDENTS OR DAMAGE), 5 (UNAUTHORIZED AND PROHIBITED USE), 6 (USE OF THE MOTORCYCLE), 7 (FINANCIAL OBLIGATIONS), 8 (BOOKING AND CANCELLATION), 9 (MAINTENANCE), 10 (LIABILITY, INDEMNITY, AND RISK), 11 (PRIVACY), 12 (CONTRACT TERMINATION), and 13 (REFERENCE LEGISLATION AND COMPETENT COURT).

Milan,

The Renter / The Driver